Privacy Policy
Updated January 2023
Our contact details
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Name: South Kilburn Trust
Address: 140 Carlton Vale, London, NW6 5HE
Phone Number: 020 7328 1199
E-mail: hello@thegranville.org
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We are committed to protecting and respecting your privacy and this statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If there is anything you do not understand, please email us at hello@thegranville.org and we will be happy to explain further.
The type of personal information we collect
We currently collect and process the following information:
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Personal identifiers, contacts, and characteristics (for example, name and contact details such as phone and email address).
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We may use software tools (such as Google Analytics) to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
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Cookies - we use essential cookies on our website (security, antifraud). Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. More information on this can be found here.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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Venue Hire enquiry/booking forms
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Enterprise Hub membership enquiry form
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Newsletter Sign up
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate our services;
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To provide our users with ongoing customer assistance
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To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
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To comply with any applicable laws and regulations.
Marketing
We request explicit consent on all our website forms for opting into our Email Marketing, through ticking “I want to keep up with The Granville newsletter”.
GDPR
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@thegranville.org
How we store your personal information
Your information is securely stored.
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to inform you of our services. Your data may be stored through Wix.com’s and Mailchimp.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
The data will only be deleted if requested by the user.
Your data protection rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@thegranville.org or call us on 0207 3281199 if you wish to make a request.
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How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at shazia@southkilburntrust.org